Corporate Technical Communications Manager

 

Managed multiple projects for Oracle optimization and productivity software (Quest Software).

 

Projects included:

 

• Foglight
• SQL Tuning
• Database Tuning
• Database Analysis
• TOAD
• Fail-Over

 

 

Eliminated all support calls for an Oracle database App.  Designed and implemented Flash and Captivate-based product training (used by internal and external customers).